Privacy Policy

Who we are

Hug a Tree ("the app", "we", "us") is made by No Big Apps, for iPhone, iPad and Android. This policy explains, in plain language, what the app does and does not do with your information. You can reach us any time at contact@nobigapps.com.

Information we collect

Hug a Tree stores your session data — what you write, the companions you choose, and timestamps — on your device.

• On iPhone and iPad, it is also kept in your own private iCloud, so your forest reaches your other devices.
• On Android, it is included in Android's own backup to your Google account when backup is turned on, so a new phone gets your forest too. It also moves with you when you transfer your data to a new phone.

We do not collect, transmit, or store any personal information on our own servers, and we cannot read what is in your iCloud or your Google backup. The app never sends your content anywhere else.

Separately, the app sends anonymous usage events to Firebase Analytics, described under "Analytics" below. Those events contain nothing you have written or measured.

Subscriptions

If you buy Hug a Tree Premium, your purchase is processed by Apple through the App Store on iPhone and iPad, or by Google through Google Play on Android. We use RevenueCat to manage and verify your subscription status. RevenueCat receives an anonymous app user ID and the purchase information the store provides (such as your purchase history in this app and whether a subscription is active) — it does not receive your name, email, or the things you write.

For more detail, see Apple's Privacy Policy, Google's Privacy Policy and RevenueCat's Privacy Policy.

Notifications

If you allow notifications, the app schedules gentle reminders locally on your device. These are created on the device and nothing about them is sent to us. You can turn them off at any time in your phone's settings, and nothing in the app withers or is lost if you do.

Analytics

Hug a Tree uses Firebase Analytics, a service of Google, to understand how the app is used in aggregate — only that something happened, such as a session being completed or a ribbon tied. It never receives anything you write (ribbon or tree text), your check results, or your moods; those stay on your device. We do not use advertising identifiers and do not track you across other apps or websites.

The events we send are:

• onboarding was finished;
• a tree was planted or deleted;
• a ribbon was tied (and only whether it was a worry or a thought), untied, or deleted;
• a session was completed, and which kind it was — breathing, bedtime, looking around, a walk, hugging a tree, tensing and letting go, or counting breaths;
• a check was taken, and which one — never its result;
• a locked tree or forest theme was tapped or unlocked, and which of our built-in ones it was.

Firebase also records some things automatically: a random identifier for this installation of the app, your device model, iOS or Android version, app version, language, approximate region (country or city level, derived from your IP address, which is not stored), when the app was first opened and how long it was in use, and — if you buy Premium — that an App Store or Google Play purchase was made, with the product and its price. On Android it also records how the app came to be installed from Google Play (the install referrer, such as a link that led to the store page).

See Google's Privacy Policy for how Google handles this data.

Your data, your control

Everything you write and your session history is stored on your device and in your own backup. You can delete individual entries at any time from Footprints in Settings, or erase everything at once. On iPhone and iPad, erasing removes it from iCloud and from your other devices too. On Android, it is removed from your Google backup the next time Android backs up the app.

Deleting the app removes what is on the device. On iPhone and iPad, the copy in iCloud stays until you erase it from within the app or from your iCloud settings. On Android, Google may keep the app's last backup in your Google account so it can be restored if you reinstall; you can delete your device backups in Google Drive, under Backups.

The anonymous usage events are not tied to your name, email, Apple ID, or Google account, so we cannot look up or pick out the ones that came from you. Deleting the app stops any further events and discards the installation identifier on your device.

Children's privacy

Hug a Tree does not knowingly collect information from children under 13. The app is suitable for all ages, but purchases require parental consent for minors.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with an updated date at the top.

Contact

If you have any questions about this Privacy Policy, email us at contact@nobigapps.com.